Legal

Privacy Policy

Last updated: May 2026

FinZenHub is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the rights you have over your personal data.

1. Information We Collect

When you interact with FinZenHub through our website, inquiry forms, phone, email, or WhatsApp, we may collect the following information:

  • Full name, mobile number, email address, and city
  • The type of consultancy service you are interested in
  • Information you voluntarily share during a consultation
  • Basic technical data such as browser type, device, and IP address

2. How We Use Your Information

Information you provide is used strictly for the following purposes:

  • Responding to your inquiry and providing consultation
  • Connecting you with verified financial service providers, where applicable
  • Sending service-related updates, reminders, or follow-ups
  • Improving our services, website experience, and customer support

3. Phone Number & Email Usage

Your phone number and email address are used solely to contact you regarding your inquiry, share consultancy-related information, or send service updates. We do not sell, rent, or share your contact details with unrelated third parties for marketing purposes.

4. Data Protection

We follow reasonable technical and organisational security practices to protect your information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

5. No Spam Policy

FinZenHub does not engage in spam communication. You will only receive messages relevant to your inquiry or chosen service. You may opt out of further communication at any time by contacting us at support@finzenhub.com.

6. Third-Party Services

FinZenHub is an independent consultancy platform. We may share necessary details with verified financial institutions or service providers only to facilitate your inquiry. We are not responsible for the privacy practices, decisions, or terms of any third-party institution. Loan approvals, terms, and disbursement are at the sole discretion of the respective financial institution.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and remember preferences. You can control or disable cookies through your browser settings.

8. User Consent

By using our website, submitting an inquiry form, or contacting us via phone, email, or WhatsApp, you consent to the collection and use of your information as described in this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

For privacy-related questions or requests, please reach us at: